{"id":38,"type":"funnels","title":"Feedback Automation","trigger_name":"woocommerce_order_status_completed","status":"draft","conditions":{"product_ids":[],"product_categories":[],"purchase_type":"all","run_multiple":"no"},"settings":{"subscription_status":"subscribed"},"created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 17:52:49","settingsFields":{"title":"WooCommerce Order has been completed","sub_title":"This Funnel will start once new order will be marked as completed","fields":{"subscription_status":{"type":"option_selectors","option_key":"editable_statuses","is_multiple":false,"label":"Subscription Status","placeholder":"Select Status"},"subscription_status_info":{"type":"html","info":"An Automated double-optin email will be sent for new subscribers<\/b>","dependency":{"depends_on":"subscription_status","operator":"=","value":"pending"}},"__force_run_actions":{"label":"","type":"yes_no_check","check_label":"Run the automation actions even contact status is not in subscribed status","true_label":"yes","false_label":"no"},"__force_run_actions_info":{"type":"html","info":"The actions will run even the contact's status is not in subscribed status.<\/em>","dependency":{"depends_on":"__force_run_actions","operator":"=","value":"yes"}}}},"conditionFields":{"product_ids":{"type":"rest_selector","option_key":"woo_products","is_multiple":true,"label":"Target Products","help":"Select for which products this automation will run","inline_help":"Keep it blank to run to any product purchase"},"product_categories":{"type":"rest_selector","option_key":"woo_categories","is_multiple":true,"label":"OR Target Product Categories","help":"Select for which product category the automation will run","inline_help":"Keep it blank to run to any category products"},"purchase_type":{"type":"radio","label":"Purchase Type","help":"Select the purchase type","options":[{"id":"all","title":"Any type of purchase"},{"id":"first_purchase","title":"Only for first purchase"},{"id":"from_second","title":"From 2nd Purchase"}],"inline_help":"For what type of purchase you want to run this funnel"},"run_multiple":{"type":"yes_no_check","label":"","check_label":"Restart the Automation Multiple times for a contact for this event. (Only enable if you want to restart automation for the same contact)","inline_help":"If you enable, then it will restart the automation for a contact if the contact already in the automation. Otherwise, It will just skip if already exist"}},"labels":[],"sequences":[{"id":180,"funnel_id":"38","parent_id":"0","action_name":"fluentcrm_wait_times","condition_type":null,"type":"action","title":"Wait X Days\/Hours","description":"Wait defined timespan before execute the next action","status":"published","conditions":[],"settings":{"wait_type":"unit_wait","wait_time_amount":30,"wait_time_unit":"days","is_timestamp_wait":"","wait_date_time":"","to_day":[],"to_day_time":""},"note":null,"delay":"0","c_delay":"0","sequence":"1","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":181,"funnel_id":"38","parent_id":"0","action_name":"funnel_condition","condition_type":null,"type":"conditional","title":"Check WooCommerce Current Order Status","description":"Check If the contact match specific data properties","status":"published","conditions":[],"settings":{"conditions":[[{"source":["woo_order","order_status"],"operator":"=","value":"wc-completed"}]]},"note":null,"delay":"2592000","c_delay":"2592000","sequence":"2","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":182,"funnel_id":"38","parent_id":"181","action_name":"send_custom_email","condition_type":"yes","type":"action","title":"Feedback Request #1","description":"Send a custom Email to your subscriber or custom email address","status":"published","conditions":[],"settings":{"reference_campaign":68,"send_email_to_type":"contact","send_email_custom":"","campaign":{"id":68,"parent_id":"38","title":"Feedback Automation (38 - 182)","status":"published","template_id":"0","email_subject":"We Value Your Feedback! \ud83d\udcdd","email_pre_header":"Post-Purchase Feedback Request","email_body":"\n

Hi [Customer\u2019s First Name],<\/p>\n\n\n\n

We hope you\u2019re enjoying your recent purchase from [Your Company Name]. Your feedback is incredibly important to us and helps us improve our products and services.<\/p>\n\n\n\n

Would you mind taking a moment to share your thoughts? It only takes a few minutes, and we\u2019d greatly appreciate it.<\/p>\n\n\n\n

\n
Write Feedback (Add form URL)<\/a><\/div>\n<\/div>\n\n\n\n

Thank you for being a valued customer!<\/p>\n\n\n\n

Best regards,<\/p>\n\n\n\n

[Your Company Name] Team<\/p>\n\n\n\n

<\/p>\n","utm_status":"0","utm_source":"","utm_medium":"","utm_campaign":"","utm_term":"","utm_content":"","design_template":"simple","settings":{"template_config":{"content_width":700,"content_padding":20,"headings_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","text_color":"","link_color":"","body_bg_color":"#FAFAFA","content_bg_color":null,"footer_text_color":"#202020","content_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","paragraph_color":"","paragraph_font_size":"","paragraph_font_family":"","paragraph_line_height":"","headings_color":"#202020","heading_font_family":"","disable_footer":"no"},"mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"},"footer_settings":{"custom_footer":"no","footer_content":"{{crm.business_name}}, {{crm.business_address}}
Don't like these emails? Unsubscribe<\/a> or Manage Email Subscriptions<\/a>"}}},"is_scheduled":"no","scheduled_at":"","skip_if_overdue":"no","mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"}},"note":null,"delay":"2592000","c_delay":"2592000","sequence":"3","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":183,"funnel_id":"38","parent_id":"181","action_name":"fluentcrm_wait_times","condition_type":"yes","type":"action","title":"Wait X Days\/Hours","description":"Wait defined timespan before execute the next action","status":"published","conditions":[],"settings":{"wait_type":"unit_wait","wait_time_amount":7,"wait_time_unit":"days","is_timestamp_wait":"","wait_date_time":"","to_day":[],"to_day_time":""},"note":null,"delay":"2592000","c_delay":"2592000","sequence":"4","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":184,"funnel_id":"38","parent_id":"181","action_name":"send_custom_email","condition_type":"yes","type":"action","title":"Reminder for Feedback","description":"Send a custom Email to your subscriber or custom email address","status":"published","conditions":[],"settings":{"reference_campaign":69,"send_email_to_type":"contact","send_email_custom":"","campaign":{"id":69,"parent_id":"38","title":"Feedback Automation (38 - 184)","status":"published","template_id":"0","email_subject":"We\u2019d still love to hear your thoughts!","email_pre_header":"Our Appreciation - 10% Discount on Next Purchase","email_body":"\n

Hi [Customer\u2019s First Name],<\/p>\n\n\n\n

Just a quick reminder that we\u2019d still love to hear your thoughts on your recent purchase from [Your Company Name]. Your feedback is vital in helping us improve and provide the best possible service.<\/p>\n\n\n\n

If you have a moment, please share your experience with us:<\/p>\n\n\n\n

\n
Write Feedback (Add form URL)<\/a><\/div>\n<\/div>\n\n\n\n

Thank you for your time and for being a valued customer!<\/p>\n\n\n\n

Best regards,<\/p>\n\n\n\n

[Your Company Name] Team<\/p>\n\n\n\n

P.S. Your feedback makes a big difference. Thank you!<\/p>\n","utm_status":"0","utm_source":"","utm_medium":"","utm_campaign":"","utm_term":"","utm_content":"","design_template":"simple","settings":{"template_config":{"content_width":700,"content_padding":20,"headings_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","text_color":"#202020","link_color":"","body_bg_color":"#FAFAFA","content_bg_color":"#FFFFFF","footer_text_color":"#202020","content_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","paragraph_color":"","paragraph_font_size":"","paragraph_font_family":"","paragraph_line_height":"","headings_color":"#202020","disable_footer":"no"},"mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"},"footer_settings":{"custom_footer":"no","footer_content":"{{crm.business_name}}, {{crm.business_address}}
Don't like these emails? Unsubscribe<\/a> or Manage Email Subscriptions<\/a>"}}},"is_scheduled":"no","scheduled_at":"","skip_if_overdue":"no","mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"}},"note":null,"delay":"3196800","c_delay":"3196800","sequence":"5","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":185,"funnel_id":"38","parent_id":"181","action_name":"end_this_funnel","condition_type":"no","type":"action","title":"End This Funnel Here","description":"No further action will run once a contact hit this point","status":"published","conditions":[],"settings":{"automation_ids":[]},"note":null,"delay":"2592000","c_delay":"2592000","sequence":"6","created_by":"1","created_at":"2024-12-10 17:52:49","updated_at":"2024-12-10 18:17:14"},{"id":186,"funnel_id":"38","parent_id":"0","action_name":"fluentcrm_contact_added_to_tags","condition_type":null,"type":"benchmark","title":"Feedback Form Submitted (Please choose relevant tag)","description":"This will run when selected Tags have been applied to a contact","status":"published","conditions":[],"settings":{"tags":[],"select_type":"any","type":"required","can_enter":"yes"},"note":null,"delay":"0","c_delay":"2592000","sequence":"7","created_by":"1","created_at":"2024-12-10 18:02:35","updated_at":"2024-12-10 18:17:14"},{"id":187,"funnel_id":"38","parent_id":"0","action_name":"send_custom_email","condition_type":null,"type":"action","title":"Thanks for Feedback","description":"Send a custom Email to your subscriber or custom email address","status":"published","conditions":[],"settings":{"reference_campaign":70,"send_email_to_type":"contact","send_email_custom":"","campaign":{"id":70,"parent_id":"38","title":"Feedback Automation (38 - 187)","status":"published","template_id":"0","email_subject":"Thanks for Sharing Your Feedback, Here's a Small Gift!","email_pre_header":"","email_body":"\n

Hi [Customer's Name],<\/p>\n\n\n\n

We're so grateful for taking the time to share your feedback on [Product Name]. Your input is invaluable to us as we strive to improve our products and services.<\/p>\n\n\n\n

We're glad to hear your [feedback point] and we will do our best to keep you happy. Your satisfaction is our top priority!<\/p>\n\n\n\n

As a token of our appreciation, we're happy to offer you a [discount]% discount on your next purchase. Please use the code [discount code]<\/strong> at checkout.<\/p>\n\n\n\n

Thank you again for your support. We look forward to serving you again soon!<\/p>\n\n\n\n

Best regards,<\/p>\n\n\n\n

[Name]<\/p>\n","utm_status":"0","utm_source":"","utm_medium":"","utm_campaign":"","utm_term":"","utm_content":"","design_template":"simple","settings":{"template_config":{"content_width":"700","content_padding":"20","headings_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","text_color":"#202020","link_color":"#6B3DD5","body_bg_color":"#FAFAFA","content_bg_color":"#FFFFFF","footer_text_color":"#202020","content_font_family":"-apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol'","paragraph_color":"","paragraph_font_size":"","paragraph_font_family":"","paragraph_line_height":"","headings_color":"#202020","disable_footer":"no","heading_font_family":""},"mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"}}},"is_scheduled":"no","scheduled_at":"","skip_if_overdue":"no","mailer_settings":{"from_name":"","from_email":"","reply_to_name":"","reply_to_email":"","is_custom":"no"}},"note":null,"delay":"0","c_delay":"2592000","sequence":"8","created_by":"1","created_at":"2024-12-10 18:12:39","updated_at":"2024-12-10 18:17:14"}],"site_hash":"da4de2f85bea96e6d1e4a58db1eb7cfc","export_date":"2024-12-10 18:18:47"}