Does FluentCRM send emails directly?

FluentCRM handles your email automation, but emails are sent through an external delivery service connected via FluentSMTP. This gives you full control over how your emails are delivered.

Why do I need an email delivery service for FluentCRM?

WordPress doesn’t reliably send emails on its own. Using a professional email delivery service ensures your emails are authenticated, properly routed, and more likely to reach the inbox instead of spam.

Is this setup more expensive?

No, it's more affordable. Instead of paying based on subscriber count, you pay for the emails you send (just 0.30/1000 emails with toSend). So you can reduce your email costs significantly with this combo.

Which email service should I use?

You can choose any provider. Popular options include services like Amazon Simple Email Service, SendGrid, Mailgun, or modern solutions like toSend.

What happens if my email service stops working?

You can set up backup (fallback) connections in FluentSMTP. If your primary service fails, emails will be automatically routed through a secondary provider to ensure uninterrupted delivery.