Close the Ticket Fast, Not the Conversation
Connect Fluent Support with FluentCRM to keep customer conversations going beyond the ticket. Give your team a complete view of each customer and turn each interaction into a stronger relationship.
Trusted By 80,000+ Businesses Worldwide
A Support Desk that Does It All
Give your team a powerful support tool to manage customer communication with powerful ticketing, automation, team collaboration, and reporting tools built into one support desk.
Ticket Management
Keep every customer question, issue, and request organized in one place.
Unlimited Agents
Bring your entire support team together to manage and resolve customer tickets.
Email Piping
Automatically turn support emails into tickets and keep conversations organized.
Ticketing Workflows
Effortlessly manage repetitive support tasks and automate your ticketing process.
Reports & Analytics
Track support performance and uncover insights from your ticket activity.
Fluent Ecosystem
Connect FluentBooking with FluentCRM and other Fluent products to build connected workflows across your business.
Turn Support Activity Into Customer Engagement
Connect your support and marketing workflows to understand customers better, act on support activity, and keep every conversation moving forward.
Bring Every Customer Into Your CRM
Sync new support customers into CRM and organize them with predefined lists and tags.
See Every Contact’s Full Support History
View a customer’s support tickets and ticket status directly from their CRM contact profile.
Segment Contacts by Support Activity
Filter contacts by Lists and Tags to create targeted segments for personalized campaigns.
Connect CRM Events to Automated Support
Automatically open a support ticket with the right context so your team can follow up.
Connect Support Workflows With Your CRM Activity
Use Fluent Support workflows to trigger CRM actions when support events happen.
Bring your customer data, support history, segmentation, and marketing automation together with Fluent Support + FluentCRM.
Automation That Runs Both Ways
Start workflows from Fluent Support events or bring Fluent Support actions into any FluentCRM automation for seamless two-way automation.
Ticket Created
Start the right follow-up the moment a new support ticket is opened, from reassurance emails to support-specific tagging.
Ticket Replied
Keep customers engaged when an agent replies with timely follow-ups, updates, or satisfaction surveys.
Ticket Closed
Follow up after resolution with CSAT requests, feedback emails, or post-support engagement.
Customer Reply Received
Keep conversations moving by triggering the right follow-up whenever a customer responds to a ticket.
Create Support Ticket
Automatically open a support ticket from a CRM workflow when a specific customer event requires attention.
Measure What’s Working and Improve Faster
Track email marketing performance, customer behavior, and conversions so you can make better decisions.
Campaign Performance
See which campaigns drive opens, clicks, and engagement so you can double down on what works
Contact Growth
Understand how your audience grows across lists, tags, location, and time to guide your strategy.
Automation Analytics
See which workflows move users forward so you can fix drop-offs and improve results.
eCommerce Tracking
See revenue, orders, and customer behavior across your ecommerce store
eLearning Growth
Track growth across courses and compare over different time spans
Ready to Run Your First Workflows?
Submits Form
Capture new leads from Fluent Forms and instantly deliver lead magnets via email.
Purchased Product
Track purchases from FluentCart and trigger upsell or cross-sell campaigns automatically.
Abandoned Cart
Detect abandoned carts and send timely reminders to recover lost revenue.
Booked Appointment
Turn new bookings from FluentBooking into automated follow-ups and repeat appointments.
Received Support
Convert support interactions from Fluent Support into retention and feedback campaigns.
Joined Community
Add new members from FluentCommunity into segmented onboarding and engagement sequences
Completed Task
Inform clients about their tasks and send a notification to team members once a task is complete.
Donation Received
Trigger a thank you email and request donors to become monthly donors to boost recurring donations
New Affiliate Joined
Trigger a tailored welcome sequence and add to private affiliate community for your business.
Build 10X Smarter Workflows with Natively Integrated Plugins
Connect your favorite WordPress plugins and trigger powerful automations from real user actions. No add-on needed!
Trusted by Creators, Teams & Brands Worldwide!
This plugin replaced my subscription-based newsletter and saved me over 4000€ a year for my company. It is well integrated with WooCommerce (way better than the 6000€ solution) and other WP plugins that I use.
FluentCRM solves all 5 of my pain points! They charge a flat fee. I can tag, build lists, log interactions, add custom fields, and more! It was the tool for which I was searching!
Love the base functionality, and you can’t beat the price when comparing to other CRM’s out there. FluentCRM is a solid solution and doesn’t weigh down WordPress operations.
The free version is great, but the Pro version is well worth it and a fraction of the cost of other popular CRM’s. The support is excellent as well.
We send weekly newsletters to over 30k subscribers (via AWS SES) through FluentCRM and have tons of automations set up. FluentCRM integrates brilliantly with WooCommerce and some other plugins we use and makes it a reliable stack for us that enables to keep our data on premise!
Switched from Sugar and vtiger. made my life easier. uploaded 300,000 leads in next to no time. Support found the error, even on the weekends. thanks.
I always try to find tools to replace SaaS tools with WordPress plugins, to control all my data on my own server. Now with FluentCRM I can do it, keep my clients’ info in one place, and with email marketing abilities, no more need for tools like Mailchimp, etc.
So much better to keep your clients’ data on your own website and not be at the mercy of external email marketing providers. Plus, the interface is well thought out and intuitive.
FluentCRM is amazing – SO easy to send professional-looking emails, great segmentation and automation options, and a really supportive team who have been fantastic at answering any questions I had on how to get it all set up.
It’s a work of art. Perfectly coded, lightning fast, brilliantly thought out, beautifully designed, and made. Fluent CRM has become a very recognizable brand, associated with the highest possible quality.
We send weekly newsletters to over 30k subscribers (via AWS SES) through FluentCRM and have tons of automations set up. FluentCRM integrates brilliantly with WooCommerce and some other plugins we use and makes it a reliable stack for us that enables to keep our data on premise!
FluentCRM has replaced my old CRM that cost me hundreds per year. The free version is great, but the Pro version is well worth it and a fraction of the cost of other popular CRM’s. The support is excellent as well.
Goodbye Success Taxes!
Plans are priced by the number of websites you use FluentCRM on, not by the size of your list.
Solo/Blogger
Save 30%
Single Site License
Small Business
Save 30%
5 Site License
Agency License
Save 30%
50 Site License
*Grab a special discount on your first year with us!
Frequently Asked Questions
Our affordable plans adapt to your business models, ensuring you don’t miss out on any key features.
