Be Part of Real Conversations with WhatsApp Automation!

Don’t just reach customers; show up where conversations happen. Strengthen every interaction and build lasting relationships through timely, meaningful communication.

  • WhatsApp Automation
  • WhatsApp Campaigns
  • 2-way Messaging
  • WhatsApp Templates
Automated workflow for sending birthday discounts via WhatsApp.

From Connection to Conversation in Three Simple Steps!

WhatsApp messaging needs a reliable provider connection, approved templates, delivery updates, and somewhere for replies to go. FluentCRM brings those pieces together.

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Connect Twilio or Meta Cloud

Connect FluentCampaign Pro to Twilio or Meta Cloud API for WhatsApp Business. Add your provider credentials and test the connection before you begin messaging contacts.

WhatsApp marketing dashboard showing a customer conversation and statistics.

See Conversation Status 24/7

See conversation status and reply freely while the 24-hour conversation window is open. When the window closes, use an approved template to start the conversation again!

WhatsApp message creation screen showing approved template selection options.

Send Approved Templates

Use approved templates for your WhatsApp provider and map variables to FluentCRM contact data. If a conversation is open, you can send free-form messages too!

Create Conversation-First WhatsApp Campaigns in Minutes

Create campaigns customers actually enjoy receiving. Deliver timely, personalized messages that feel like a natural part of the conversation, not a sales pitch.

Bulk Campaigns

Reach thousands of contacts in just a few clicks.

Smartly Timed

Schedule and deliver engaging messages your audience will read.

Measurable ROI

Measure engagement and campaign results with clear insights.

Software interface for creating and scheduling WhatsApp marketing campaigns.
CRM dashboard and mobile phone showing integrated WhatsApp messaging.

Built for Talking Back, Not Just Sending Out

Send, receive, and manage meaningful one-on-one conversations from the contact profile without switching between platforms.

Two-Way Messaging

Chat naturally with contacts through one-on-one conversations.

Instant Notifications

Keep customers notified whenever a response hits their inbox.

Prompt Response Rates

Encourage faster replies and build stronger customer relationships.

Designed to Send More Than Just Plain Texts

Make every message easier to read and more engaging with familiar formatting that helps your words stand out and your meaning come through clearly.

Smart Personalization

Insert names or purchase details dynamically using smartcodes.

Rich Text Formatting

Use bold, italic, strikethrough, and other familiar formatting.

Familiar Chat Experience

Create messages that look and feel natural to customers.

WhatsApp message composer interface with dynamic shortcode options.
A user interface for selecting one-time recipients in FluentCRM.

Send to the People Who Aren’t on Your List

Send WhatsApp campaigns to people who aren’t part of your contact list, whenever a one-off conversation calls for it.

Easy CSV Import

Upload a list of numbers at once for larger one-time campaigns.

Add Numbers Your Way

Enter numbers with commas or press Enter for each one.

Keep Contact List Clean

Send one-time messages without adding temporary recipients.

Keep Conversation Moving on Autopilot

Let customer action trigger the next meaningful conversation, and stay connected without any manual effort.

Diagram showing lead nurturing automation and a man checking WhatsApp.

Lead Nurturing Automation

Stay connected with new leads through timely WhatsApp follow-ups that build trust and move conversations toward conversion.

Graphic showing automated dental appointment booking and WhatsApp reminder workflow.

Appointment Automation

Reduce missed appointments by sending friendly reminders directly in WhatsApp before meetings, bookings, or consultations.

Workflow diagram for automated abandoned cart WhatsApp reminders.

Cart Abandonment Automation

Bring back shoppers who leave items behind using personalized messages that they can’t ignore.

Built to Deliver Messages Across Platforms

Connect Twilio and Meta Business API to power up with approved templates, media, and more.

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Twillo

Power your WhatsApp messaging with Twilio for reliable delivery and automated customer engagement.

Blue Meta logo infinity symbol on a white background.

Meta Cloud API

Send compliant WhatsApp messages with approved templates through the Meta Business API.

Bring WhatsApp Into Your Customer Communication Plan

Use campaigns, automation, and direct replies to support the customer moments that matter. Compare the plan options when you are ready to bring WhatsApp into the journey you run in WordPress.

Built for Conversations, Proven by Engagement

Build your marketing around a channel customers already know, trust, and actively engage with.

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Instant Delivery
Avg Read Time
Monthly Active Users
Average Open Rate
*Based on the recent industry benchmarks

Trusted by 80,000+ Businesses!

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Perfect to Replace SaaS Tools

@patricia70

I always try to find tools to replace SaaS tools with WordPress plugins, to control all my data on my own server. Now with FluentCRM I can do it, keep my clients’ info in one place, and with email marketing abilities, no more need for tools like Mailchimp, etc.

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It’s a Work of Art!

@lesliex

It’s a work of art. Perfectly coded, lightning fast, brilliantly thought out, beautifully designed, and made. Fluent CRM has become a very recognizable brand, associated with the highest possible quality.

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Awesome Replacement for Mailchimp

@lissie45

So much better to keep your clients’ data on your own website and not be at the mercy of external email marketing providers. Plus, the interface is well thought out and intuitive.

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Integrates Brilliantly with WooCommerce!

@martijnreintjes

We send weekly newsletters to over 30k subscribers (via AWS SES) through FluentCRM and have tons of automations set up. FluentCRM integrates brilliantly with WooCommerce and some other plugins we use and makes it a reliable stack for us that enables to keep our data on premise!

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Definitely Worth it!

@abridgeeducamp

FluentCRM is amazing – SO easy to send professional-looking emails, great segmentation and automation options, and a really supportive team who have been fantastic at answering any questions I had on how to get it all set up.

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Replaced My Old CRM

@zephyrmike

FluentCRM has replaced my old CRM that cost me hundreds per year. The free version is great, but the Pro version is well worth it and a fraction of the cost of other popular CRM’s. The support is excellent as well.

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  • 1 Year Plugin Update
  • 1 Year Priority Support
  • All Features Included

*Grab a special discount on your first year with us!

  • Unlimited Contacts
  • 360° Contact Overview
  • Powerful Email Automation
  • Unlimited Email Campaigns
  • Email Sequences
  • Advanced Reports
  • Integrated Forms
  • Custom Fields
  • Smartlinks
  • Advanced Segmentation
  • 45+ Free Integrations
  • 100+ More Features

Frequently Asked Questions

Our affordable plans adapt to your business models, ensuring you don’t miss out on any key features.

Yes. You can use WhatsApp message triggers to automate updates, reminders, follow-ups, and marketing messages automatically.

Yes. FluentCRM lets you build workflows that combine email, SMS, and WhatsApp messages for better reach and engagement.

Yes. You need to connect a supported WhatsApp provider, such as Twilio or Meta Cloud API, to send messages.

Not yet. You can receive images and files from your contacts in WhatsApp conversations. Media sending from FluentCRM is coming in an upcoming release.

Yes. It feels just like using WhatsApp on your smartphone, making conversations easy to manage.

No, FluentCRM won’t charge any additional fees; pricing remains the same.