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How to Set Up Amazon SES for Sending Emails with FluentCRM

Nazir Himel
Nazir Himel Product Marketing Lead
Reviewed
July 12, 2021
nazir himel

Nazir Himel

Product Marketing Lead

Hey! I’m an inbound marketing specialist focused on email marketing automation. I love turning complex features into clear, user-centric messaging and when I’m not shaping product stories, I’m experimenting with content frameworks, conversion journeys, and helping others communicate value without sounding salesy!

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Comments

  1. Jan Avatar
    Jan

    This is outdated again…. The part with giving “programmatic access” doesn´t look like that anymore and the entire option doesn´t exist anymore… if I check the option to give user access to aws everything looks differen and is called differently…

    1. Nazir Himel Avatar
      Nazir Himel

      Hi Jan, Thanks for the heads up. We’ll update the article soon. 🙂

  2. Frank Avatar
    Frank

    Hi,
    Can I use Google suite/workspace as email provider? It would seem a lot easier.

    Kind regards,
    Frank

  3. Marc Bijl Avatar
    Marc Bijl

    Left a comment yesterday, but it seems disappeared…

    The Amazon SES has a new dashboard/UI. Hence, this tutorial needs to be updated. It’s very hard to follow the steps when the screenshots don’t match with the actual dashboard/UI.

    1. Nazir Himel Avatar
      Nazir Himel

      Hey Marc, thanks for the heads up! We’ve updated the post with screenshots from the new Amazon SES UI. I hope it helps!

  4. Marc Bijl Avatar
    Marc Bijl

    The Amazon SES dashboard/UI has changed, so this tutorial does not make sense anymore. Please update…

  5. Simon Cope Avatar
    Simon Cope

    In addition to using FluentCRM + Amazon SES for all outbound sequential emails, can I use it for our daily “standard” Inbox/Outbox email to individuals with attachments etc? i.e. replace Thunderbird or Outlook etc? Thank you!

  6. Sean Smith Avatar
    Sean Smith

    Hi,
    I have the same issue, I was refused as well. I answered the questions as best as I could but was refused, this is the message I received,
    Amazon SES has denied your request for production access. You may no longer request access from the Amazon SES console.
    I don’t know what the exact problem was with my answers, as all I got in the reply email was,
    We reviewed your request and determined that your use of Amazon SES could have a negative impact on our service. We are denying this request to prevent other Amazon SES customers from experiencing interruptions in service.
    For security purposes, we are unable to provide specific details.

    Now what, all I needed was to send emails to customers who sign up for an account after purchasing something from my site or subscribe to a type of blog/newsletter, where do I go from here?

  7. Chris Avatar
    Chris

    Hi,
    I spent over 1 hour implementing this tutorial and here is the result:

    Production access request denied
    Amazon SES has denied your request for production access. You may no longer request access from the Amazon SES console. For details about why your request was denied or to file an appeal, see case ID xxxxxxxxxxx in the AWS Support Center.

    Back to start without knowing what provider to use; what a waste of time.

    1. Nazir Uddin Himel Avatar
      Nazir Uddin Himel

      Hi Chris,
      This kind of issue happens if the domain is already blocked for spamming. You might want to try configuring with a different domain and then try to get your actual domain approved.

      1. Chris Avatar
        Chris

        Hi,
        I doubt this is the issue as the domain used is pretty new. Another example of amazon treating people with disregard. Any user here having managed this setup with success?

  8. Olivia Avatar
    Olivia

    Amazon is asking more questions after following the above steps. What is the best way to respond to these questions. I don’t know the right verbiage to use. Thank you.

    Please tell us the following:

    – What is the nature of your business and How do you plan on using Amazon SES?:

    – How do you handle bounces and complaints?

    – Describe your Opt-out process in detail and provide the Opt-in link of your site:

    – Estimated monthly volume:

    – Samples/ Template of your email:

    – Please provide the sample of the email you plan to send to the customer ?

    1. Nazir Uddin Himel Avatar
      Nazir Uddin Himel

      Hi Olivia,
      Just be honest. If you’ve used the template we’ve shared, it’s likely that you’ve already answered most of their questions. Now they want to know other details such as Opt-in link, number of emails, email template samples, etc. For the opt-in link, just copy and paste the link from FluentCRM’s email settings and mention how many emails you’d send per month. I believe they will approve your request quickly.

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