Table of Contents
If you use PepiPost email service then use this documentation to set up Bounce handling with FluentCRM.
First copy the Webhook URL at FluentCRM -> Settings -> SMTP/Email Sending Service Settings and Select Pepipost from the dropdown
![](https://fluentcrm.com/wp-content/uploads/2021/07/Screenshot-2021-07-20-at-12.35.58-PM-1024x665.png)
Login to your PepiPost account and then navigate to Settings > Webhook -> Custom API then paste the webhook URL to the following inputs and click “Add Webhook” Button
- Unsubscribes
- Drops
- Bounces
- Spam Reports
- Invalids
![](https://fluentcrm.com/wp-content/uploads/2021/07/Screenshot-2021-07-20-at-12.48.58-PM-1024x710.png)
If you set up these two webhook correctly, so whenever an email mark as a complaint or Detected as a permanent Failure, Then FluentCRM will change the contact status accordingly.
Viewing Bounced Contacts #
If you want to view bounced contacts, go to FluentCRM Contacts. Then click Filter By Statuses and enable the Bounced checkbox.
![view bounced contacts in fluentcrm](https://fluentcrm.com/wp-content/uploads/2020/09/Screenshot-2023-08-12-at-3.31.52-PM-1024x529.png)
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