Bounce Handling with Pepipost

Table of Contents

If you use PepiPost email service then use this documentation to set up Bounce handling with FluentCRM.

First copy the Webhook URL at FluentCRM -> Settings -> SMTP/Email Sending Service Settings and Select Pepipost from the dropdown

Login to your PepiPost account and then navigate to Settings > Webhook -> Custom API then paste the webhook URL to the following inputs and click “Add Webhook” Button

  • Unsubscribes
  • Drops
  • Bounces
  • Spam Reports
  • Invalids

If you set up these two webhook correctly, so whenever an email mark as a complaint or Detected as a permanent Failure, Then FluentCRM will change the contact status accordingly.

Viewing Bounced Contacts #

If you want to view bounced contacts, go to FluentCRM Contacts. Then click Filter By Statuses and enable the Bounced checkbox.

view bounced contacts in fluentcrm

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