Incoming Webhooks

Table of Contents

Configuration #

As we use various platforms, services, or even plugins inside our WordPress website we may need to process data from outside of the FluentCRM and also run Email Campaigns or Automation we may need to capture data from those external services or sources. Receive data from any third-party or external services with the feature of FluentCRM Incoming Webhook without writing code or running servers.

Go to Global Settings and select Incoming Web Hooks from the left sidebar and click on Create Webhook.

crm webhook create

A pop-up will appear and you will need to provide the required details. Give the WebHook a Name as an identifier first, Choose lists and tags for the user who will subscribe through the webhook, and finally give a subscription status to the user. Generally, you want to give the Subscribed status.

crm incoming webhook

When you are done with the required information click on the Create button. You will be provided a webhook URL that will listen to any incoming request. You will also get the required keys for all available fields to map with. The available General Keys are:

Contact FieldKey
Name Prefixprefix
First Namefirst_name
Last Namelast_name
Full Namefull_name
Emailemail
TImezonetimezone
Address Line 1address_line_1
Address Line 2address_line_2
Citycity
Statestate
Postal Codepostal_code
Countrycountry
IP Addressip
Phonephone
Sourcesource
Date of Birth (Y-m-d Format only)date_of_birth

Custom Contact Fields
You may also use these custom contact fields. Copy the keys in the right column and paste them into the app just like other contact fields.

crm incoming webhook copy link

When you are done with setting up the details, please click on the Copy Button to copy the webhook URL to use from your external services or sources to send supported available data to FluentCRM.

Application #

Please check the below details that are important to work with the FluentCRM Webhook.

MethodPOST
Data FormatJSON
JSON NestingNot Supported
Minimum Fieldemail

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