SMTP2GO helps ensure reliable email delivery by effectively handling bounces or returned emails. Follow these steps to set up bounce handling with FluentCRM.
Configure SMTP2GO in FluentCRM #
To configure, go to your FluentCRM dashboard, navigate to the Settings tab, and click the SMTP/Email Service Settings from the left sidebar.
Select your email service provider, SMTP2GO Server, from the drop-down menu. Next, copy the SMTP2GO Server Bounce Handler Webhook URL for future use.
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Set Up Webhook in SMTP2GO #
Now log in to your account or create a new SMTP2GO Server. Then navigate to the Settings>Webhooks settings section and click Add Webhook.
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Here appears a popup Add New Webhook. Here you’ll see:
URL: Paste the Webhook URL that is copied from your FluentCRM Websites.
Events: Check the Bounce box for bounce handling.
Headers: Enter a header that you want to be sent explicitly to event data.
Now, Save your webhook settings and use the Test button to ensure the setup works.
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Viewing Bounced Contact #
To view bounced contacts in FluentCRM, go to Contacts, choose Filter by Status, and select Bounced.
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This setup helps you track bounced emails and manage your email campaigns efficiently. If you have any questions, please contact us.
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