Hello, I follow exactly this and I got a message that’s say the contacts has been update but the report show up NA/NA therefore, it’s not working… Can you help ? I thought to get the pro version but if I can not import ,it’s worry me… Will see how your support is fast to respond.. Oli Reply
The import dialogue boxes include a link to “Download sample file”. However, upon clicking the link, I don’t get a sample file for reference, but rather am directed to a webpage with some sample field text. I was expecting a .csv file that I could open with Excel to reference field names and data types. Please advise if you can send a sample file to reference. Thanks! Reply
Easy to do and nice plug-in. Earlier, I left a message on another Fluent CRM forum hoping someone from wpmanageninja or Fluent CRM would respond. I bought a pro license and found the onboarding process confusing. I tried a lot of workarounds. Out of desperation, I tried uninstalling the plugin, then reinstalling it. Only after reinstallation did I find the notification in my dashboard to activate my account and enter my license code. I always take screenshots of my license and receipt. I am glad I did and that I downloaded the pro plugin when I had a chance, right after purchase. I did not get any email confirmation or password after purchase, although my receipt shows the system has the information. I assumed my login would be the email that I used to register my account. The name on my receipt and the email on my receipt will not allow me to reset my password. I use the same email on all plugins or software related to my WordPress site. I checked everywhere, inbox, junk mail, etc., and found no confirmation. Everything seemed to happen only within the website and I could not find my user name and option to set a password. At the moment, I have worked things out by trial and error to get started. However, I want to know the secret to accessing the pro license support in the event it is needed. I bought the 5-site license and hope to activate the other sites as well. Reply
Hi Suzanne, Please submit a support ticket so that our support engineers can assist you on the issue. Support link: https://wpmanageninja.com/support-tickets/ Reply
I just tried to use you “Still stuck, how can we help?” function and it just locked up. I’m trying to find out how to delete an un-needed contact? Reply
Hi! If I have customers that bought me in 2020, when I import them to FluentCRM it says “date added” and the day of today, of course. In order to calculate later campaigns targeted to customers that bought me in 2020, should I create a custom contact field? And what would be a recommended way to tag the purchase date? In order to calculate later on with a formula “target customers that bought me in the last 3 months”? Thanks Reply